Terms and Conditions


1.1. The present “PRE-VENDA HOLOBOX” Action is promoted by Holobox Holografia, Desarrollo, Comercio e Exportacao Ltda – ME (“HOLOBOX”), headquartered at R General Andrade Neves, 1040, Grajaú, Belo Horizonte, MG, CEP 30431-128, Brazil, enrolled with CNPJ under nº 23.937.213 / 0001-40

1.2. The purpose of this Regulation is to clarify the operation of the Pre-Sale to consumers, as well as the conditions of reservation of the Holobox in its current version as described in item 2.2, during the Pre-Sale period.

1.3. Any individual or legal entity wishing to hold the Ventilator during the Action period (“Customer”) may participate in the Action.

2.1. The model of hologram projector: Holobox Slim will be available for ordering.

2.2. The price of the hologram Projector may vary depending on additional items chosen. The Holobox value with one hologram and one action figure without additional items is:

US$ 999,90 (free shipping only to US and Brazil).

It will always be charged in US dollars and the final amount depends on the dollar exchange on the day of your card’s charge to the currency of your country.

2.3. The manufacture of the Holobox Slim version will begin at the end of the Pre-Sale action period.

3.1. In order to participate in the Pre-sale, the Customer must access the website www.holoboxexperience.com or www.holobox.com.br and carry out the following ordering steps:

(i) Click on the “Buy” tab to start the order;

(ii) Upon commencing the order, the customer will choose the additional items available: one hologram and one action figure, for free;

(iii) After the choice, the cliente can decide if he will buy more holograms and action figures. Then, the client will fill in personal data [Name, E-mail, Telephone, and CPF], address data [Zip Code, Street, Number, Complement, Neighborhood and City];

(iv) Upon completion of the registration, the Customer shall then confirm in the system the details of his request and its agreement with the indicated price, so that payment will be made through the means available on the website;

3.2. HOLOBOX will only warrant ordering the hologram projector upon confirmation of payment.

3.3. After confirming payment by the paying institution, the Customer will receive a confirmation message in his order success email, with the order number and the characteristics of the production.

3.3.1. If the order confirmation message is not received, the Customer must first check the email sent by the relationship department to his spam box and, if he does not find the email, the Customer should contact the email info @ holobox.com.br.

3.4. Once the production of the Holobox is completed the customer will be notified by e-mail about the shipping of the product.

4.1. The forecast of sending the Holobox Slim to Customers for Customers will be from March 2019.

4.2. The deadline for sending can be changed in case of accident or force majeure. Should this occur, all information will be passed on clearly to Customers.

4.3. All expenses and fees related to the shipment of the product are the responsibility of the Customer.

5.1. The Customer may cancel the order up to 30 days after payment is made. If Customer chooses to withdraw, the amount paid as an order will be returned to Customer without interest or monetary correction and deducted from fees arising from the financial transaction;

5.2. To cancel the order, the customer must contact the e-mail info@holobox.com.br, expressly expressing his intention to desist, including informing the order number.

5.4. The Customer must consider a period of 10 (ten) business days, from the confirmation of the cancellation by HOLOBOX for the refund to be made.

5.5. In case the payment of the order value has been made via credit card through the site the refund will be processed only on the next invoice of the Customer according to the refund policy of the card operator.

6.1. HOLOBOX may amend this Regulation, provided it informs the Client in advance and in writing.

6.2. It is at sole and exclusive discretion of HOLOBOX to extend the terms of the present Regulation, in this case without the need for prior notice.

6.3. HOLOBOX cannot be held responsible for problems of connection, data transmission, server, telephone lines and/or access providers of Customers, for errors in reading, or for lack of electricity, without excluding other situations arising from a fortuitous event or force majeure.

6.4. By registering in the Site mentioned in item 3.1 of this Regulation, the Client declares to agree to all its terms and conditions.

6.5. If a problem is identified with the payment processing of the Order value, HOLOBOX may contact the Customer in order to solve the problem.

6.6. Participation in this Action implies the total and unrestricted acceptance of all items of this Regulation.

6.7. For further information, please contact us at info@holobox.com.br.


HOLOBOX’s security and privacy measures are designed so that any personal information you provide to HOLOBOX is used for the purpose of receiving HOLOBOX communications and to customize and enhance your experience on our site. HOLOBOX’s privacy policy is described below and tells how we collect personal information, what information we collect, how we use it, to whom we will disclose it, and how you can access, change, and remove your information.

There are many ways in which HOLOBOX can obtain information from you: (1) via subscribing to our site; (2) an online purchase, e-mail, retail, fax or telephone; (3) browsing information about where visitors are on our site; (4) when you enter some HOLOBOX lottery/gifts/promotion; (5) whenever you submit a business question, product or service; (6) when you sign up at our store; (7) by contacting customer service to request HOLOBOX communications; and (8) when signing up for an event. This information may be collected by HOLOBOX or by suppliers/service providers and required to keep your personal information confidential.

When you register online to receive our product or event information, you will need to provide us with your name, address, and email address. When you make a purchase through the HOLOBOX website, you will also need to give us your phone number and credit card number so we can process your payment and contact you in case of problems with delivery. If you contact our customer service department, you may need to provide us with additional information so that we can answer your questions or concerns as completely as possible. In order to provide users and subscribers the most efficient service, we can request your gender, year of birth, preferred characters, preference of purchases and interest of the product. Whether or not you provide this information is entirely up to you. We may also collect additional non-personally identifiable information (eg browser version, IP address) which will provide information about the general use of our site. The navigation information allows us to see which areas of our site are most visited and helps us improve the quality of your online experience, recognizing and offering more features and services that are most desired.

All personal information we collect about you will be recorded, used and protected by us in accordance with applicable data protection legislation and this privacy policy. By providing us with your personal information, you agree to process this data in one or more ways described in this privacy policy. We will primarily use your personal information to provide products and services, for example:

To administer a contest, promotion, search, or other feature of the site and to provide you with the relevant products or services (for example, to deliver a prize that you have won in a contest).
To send you information/materials by email or mail about products, offers and news that we think may be of interest. This information may be related to HOLOBOX products, offers, and news. We only send you this if you have opted to receive information and news by email.
To analyze visits to the site and know the interests of our visitors together and to better understand their interests and personal needs, so that we can improve our products and services and deliver the kind of content, features, and promotions that you are. more interested in.
Information obtained with the online registration is used to enhance your web experience with HOLOBOX, allowing you to get faster purchases or to receive occasional emails, which provide you with the latest and greatest information about HOLOBOX and your products.

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used by HOLOBOX to allow you to use our site more efficiently. Cookies allow you to place an order on our site and allow us to enhance and customize your browsing and online shopping experience. For example, we use cookies to:

Remember the items in your shopping cart
Recognize you when you return to our site
Analyze visitor behavior
You can choose to have your computer notify you whenever a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Please note that by excluding our cookies or disabling future cookies, you may not be able to access certain areas or features of our site. We also work with other companies that use tracking technologies to expose ads on our behalf through the internet. These companies may collect non-personally identifiable information about your visit to our website.